Traveling is, inherently, stressful. Traveling internationally through airports can be extremely stressful. Amidst the endless queues for security and clamped-tight seats in economy, tension can run high.
Which is why i always try to be as polite, smiley, and generally considerate when in international terminals. It’s a good rule to have in life, but by virtue of being human, i’m not always the most adept at obeying good rules. I do find the extra compassion when in pressurized places, though, makes the extra effort worth the reward.
Abby and i had arrived, at last, in Amsterdam. Waiting in line for customs, i saw what i thought was a spot open up in the line adjacent to us – so i scurried over to snag it and keep people moving. From behind me came a snappish English voice. “We queue in Europe. Apparently, you don’t.”
I turned, bewildered, to see an older man flushed with anger. “Sorry,” i replied, “i thought you were in the other line!” I turned and went to the back of the other line, rolling my eyes at Abby and trying to play it cool. It had been an honest mistake. There’s so much shuffling and lining up in airports, it’s easy to get cut off or unintentionally step on toes (metaphorically and non-metaphorically). And the last thing i needed was some guy to be condescending to me, presumably because i was not European and therefore (apparently) of some lesser status than he.
We got through customs just fine, and our new friend passed through at precisely the same time. After tucking my passport back into my rucksack, i smiled and waved at him. He blushed. “Sorry – i – just was falling behind. I – uh…” I just waved it away, my jaw fixed in a (admittedly somewhat passive-aggressive) smile. “Well, have a good holiday, anyway,” he spluttered as we turned to go. I said thank you, and walked off.
Easily, i could have fallen apart and wept on the spot. I was tired, no one likes being yelled at , and i was really preoccupied with trying to read maps in Dutch. Or, i could have been snappish and rude and dished it right back to him. Maybe i wanted to show him how nasty his remark was by being overly kind. Maybe i was a little peeved at the Euro-elitist attitude and trying to wield my Southern American hospitality to prove a point. Maybe that doesn’t make me any better in my thinking. And maybe he’d been just as confused and wanted to channel his own frustrations at someone else.
But, at the end of the day, he clearly regretted being rude to a confused foreigner. And i felt satisfied that i resisted the urge to snap back. I learned to double-check the line’s mobility, and i hope he learned not to jump to conclusions by being mean. Mostly, though, it just was a lesson in reiterating one of my mother’s favorite phrases: you attract more flies with honey than vinegar.
Being kind, especially under stress, can really can make an enormous difference.
in other news: we’re safe and sound in amsterdam and having a rollicking good time! be sure to stay tuned for more, hopefully more uplifting posts in the next few days!
current jam: the sounds of an amsterdam street.
best thing: cheese!